Shipping Policy

Newfinese Please
Last updated: September 17, 2026

We Ship Within Canada

Newfinese Please currently ships to Canadian addresses only.

The shipping carrier and available delivery option for your order will be shown at checkout. Carrier availability may vary depending on your shipping address and the items in your order.

How Long Will My Order Take?

Every item in our store is made to order. This means your item is printed or produced specially for you after your order is placed.

Your order moves through two stages before it arrives:

Stage 1: Production

Your order is sent to one of our Canadian production partners and is generally produced within 2–4 business days.

Production may include printing, product preparation, quality inspection, and packaging.

Stage 2: Transit

Once your order ships, the carrier shown at checkout delivers it to your address. Transit times vary depending on your location and the carrier used.

Remote addresses, rural areas, and northern communities may take longer.

Estimated Total Delivery Time

Most Canadian orders arrive within approximately:

14–21 business days from the date you place your order.

These are estimates rather than guaranteed delivery dates. Production and transit times may be affected by holidays, weather, service disruptions, remote delivery conditions, and other circumstances outside our control.

Cancellations, Defects, and Order Issues

Because our products are made to order, orders may be cancelled within 2 hours of being placed. After that time, production or fulfillment may have started and the order may no longer be cancellable.

If your order arrives defective, damaged, or incorrect, please contact us within 14 days of delivery so we can review the issue and help make it right.

Please see our Refund and Return Policy for information about eligibility, approved resolutions, and return-shipping responsibilities.

Shipping Rates

All shipping prices are in Canadian dollars.

Order total	Shipping rate
Under $85 CAD	$9.95 CAD flat rate
$85 CAD and over	Free shipping

Taxes are calculated at checkout based on the province associated with your shipping address.

Order Tracking

When your order ships, you’ll receive a shipping confirmation email with tracking information when it is available.

The carrier used for your order will be shown at checkout and may also be identified in your shipping confirmation email. You can use the tracking link provided by the carrier to follow your parcel.

If you have not received a shipping confirmation within 5 business days of placing your order, please check your spam or junk folder first. If you still cannot find it, contact us at:

support@newfineseplease.ca

Address Accuracy

Please double-check your shipping address before completing your order.

Because every item is made to order, we may not be able to reroute or modify a shipment once it has been sent to production.

If you notice an address error immediately after placing your order, email us at support@newfineseplease.ca as soon as possible. We’ll do our best to correct it before production begins, but we cannot guarantee that changes will be possible.

If an order is shipped to an incorrect address provided at checkout, additional shipping or replacement costs may apply.

Lost or Delayed Shipments

If your tracking shows no movement for more than 10 business days, or your estimated delivery window has passed without delivery, contact us at:

support@newfineseplease.ca

We’ll review the tracking information and help you understand the next steps.

Delivery delays caused by weather, service interruptions, remote delivery conditions, incorrect addresses, customs or government requirements, or other events outside our control may take additional time to resolve.

Multiple Items in One Order

If your order contains products made by different Canadian production partners, your items may be shipped separately and may arrive in separate packages.

You may receive separate tracking information for each shipment when it becomes available.

Questions?

If you have questions about shipping, delivery, tracking, or an order issue, contact us at:

support@newfineseplease.ca

We’re a small operation and reply personally, usually within 1–2 business days.

Newfinese Please
2358 Topsail Rd, PO Box 13002
Conception Bay South, NL
A1W 3Y0

support@newfineseplease.ca